<?xml version="1.0" ?>
<XML_DIZ_INFO>
	<MASTER_PAD_VERSION_INFO>
		<MASTER_PAD_VERSION>3.11</MASTER_PAD_VERSION>
		<MASTER_PAD_EDITOR>PADGen 3.1.1.47 http://www.padgen.org</MASTER_PAD_EDITOR>
		<MASTER_PAD_INFO>Portable Application Description, or PAD for short, is a data set that is used by shareware authors to disseminate information to anyone interested in their software products. To find out more go to http://pad.asp-software.org</MASTER_PAD_INFO>
	</MASTER_PAD_VERSION_INFO>
	<Company_Info>
		<Company_Name>Online support</Company_Name>
		<Address_1>street</Address_1>
		<Address_2>co-street</Address_2>
		<City_Town>city-town</City_Town>
		<State_Province>state</State_Province>
		<Zip_Postal_Code>20100</Zip_Postal_Code>
		<Country>United States</Country>
		<Company_WebSite_URL>http://www.pddchat.com</Company_WebSite_URL>
		<Contact_Info>
			<Author_First_Name>Online Support</Author_First_Name>
			<Author_Last_Name>Online Support</Author_Last_Name>
			<Author_Email> shoppers@pddchat.com</Author_Email>
			<Contact_First_Name>Online Support</Contact_First_Name>
			<Contact_Last_Name>Online Support</Contact_Last_Name>
			<Contact_Email> shoppers@pddchat.com</Contact_Email>
		</Contact_Info>
		<Support_Info>
			<Sales_Email> shoppers@pddchat.com</Sales_Email>
			<Support_Email> shoppers@pddchat.com</Support_Email>
			<General_Email> shoppers@pddchat.com</General_Email>
			<Sales_Phone>001-9811111111</Sales_Phone>
			<Support_Phone>001-9811111111</Support_Phone>
			<General_Phone>001-9811111111</General_Phone>
			<Fax_Phone>001-9811111111</Fax_Phone>
		</Support_Info>
	</Company_Info>
	<Program_Info>
		<Program_Name>Online Support</Program_Name>
		<Program_Version>4.0.1.5</Program_Version>
		<Program_Release_Month>10</Program_Release_Month>
		<Program_Release_Day>03</Program_Release_Day>
		<Program_Release_Year>2011</Program_Release_Year>
		<Program_Cost_Dollars>79</Program_Cost_Dollars>
		<Program_Cost_Other_Code>INR</Program_Cost_Other_Code>
		<Program_Cost_Other>3875</Program_Cost_Other>
		<Program_Type>Shareware</Program_Type>
		<Program_Release_Status>New Release</Program_Release_Status>
		<Program_Install_Support>Install and Uninstall</Program_Install_Support>
		<Program_OS_Support>Win7 x32,Win7 x64,WinServer,WinVista,WinVista x64,WinXP</Program_OS_Support>
		<Program_Language>English</Program_Language>
		<Program_Change_Info>Added support to interact with multiple visitors simultaneously</Program_Change_Info>
		<Program_Specific_Category>Internet</Program_Specific_Category>
		<Program_Category_Class>Communications::Chat &amp; Instant Messaging</Program_Category_Class>
		<Program_System_Requirements>512MB RAM, 15MB free disk space</Program_System_Requirements>
		<File_Info>
			<File_Size_Bytes>5819596</File_Size_Bytes>
			<File_Size_K>5683</File_Size_K>
			<File_Size_MB>5.55</File_Size_MB>
		</File_Info>
		<Expire_Info>
			<Has_Expire_Info>Y</Has_Expire_Info>
			<Expire_Count>30</Expire_Count>
			<Expire_Based_On>Days</Expire_Based_On>
			<Expire_Other_Info />
			<Expire_Month />
			<Expire_Day />
			<Expire_Year />
		</Expire_Info>
	</Program_Info>
	<Program_Descriptions>
		<English>
			<Keywords>Online, live, chat, software, real-time, communication, handle, website, visitor, conversation, interact, customer, business, representative, support, queries, respond, trace, analyze, email, IP, address, offline, text, messages, view, history</Keywords>
			<Char_Desc_45>Interact with customer by online support tool</Char_Desc_45>
			<Char_Desc_80>Give secure online support to website visitors using real time chat software</Char_Desc_80>
			<Char_Desc_250>Company offers modern and advance online support tool for web based chat communication solution by allowing website visitors interaction with business representative in real time to solve their problems in single mouse click at affordable price.</Char_Desc_250>
			<Char_Desc_450>Online support software that allowed business representative to start offering completely secure communication channel to their website visitors for giving accurate answers of all questions in real time with single click. Easy to setup and use online support program for websites provides chat room for online text conversation between operators and customers that helps in reducing communication gap and increase customer satisfaction level.</Char_Desc_450>
			<Char_Desc_2000>Are you conscious about your website visitors and their problems? Add online chat software to your business websites about any other program installation and configuration. Download freeware online support program from website to analysis its working without any charges. Advance chat online tool for website designed for business owners who want to offer real time help to online visitors to provide accurate information about their products and services to turn them into loyal customers. Help desk web chat tool supports canned messages facility that allowed operator to save answer of some commonly asked queries to provide instant respond to save time of typing.  Reasonable Chat Software is developed and designed for customer support executives to increase sales by offering visitors satisfactory answer to their problems. Real time Online Chat application facilitates to open typed URL in the URL box in new browser tab to access the web page for providing better support to customers. Online support program easily add multiple operators to facilitate fast respond to each and every customer. Powerful and easy to set up real time chatting tool allowed you to modify the chat button and image as per your choice.  Advance live support tool supports multiple concurrent chats with visitors to respond in fast manner.
Features:
* Best chat conversation tool facilitates internal chats between multiple operators of different departments to solve website visitor problems.
* Easy to install online support tool offers web-based live chat window that view at both visitor and well as operator sides.
* Online chat utility allowed website visitor to leave text message if support executive status shown offline.
* Advance online support program for website provides completely secure and reliable communication platform by HTTPs protocol.</Char_Desc_2000>
		</English>
	</Program_Descriptions>
	<Web_Info>
		<Application_URLs>
			<Application_Info_URL>http://www.pddchat.com</Application_Info_URL>
			<Application_Order_URL>http://www.pddchat.com</Application_Order_URL>
			<Application_Screenshot_URL>http://www.pddchat.com/pddcht-lvchtsft-screen.jpg</Application_Screenshot_URL>
			<Application_Icon_URL>http://www.pddchat.com/pddcht-lvchtsft-icon.jpg</Application_Icon_URL>
			<Application_XML_File_URL>http://www.pddchat.com/pddcht-lvchtsft.xml</Application_XML_File_URL>
		</Application_URLs>
		<Download_URLs>
			<Primary_Download_URL>http://www.pddchat.com/products/helpdesk-chat-software.exe</Primary_Download_URL>
			<Secondary_Download_URL>http://www.pddchat.com/products/helpdesk-chat-software.zip</Secondary_Download_URL>
			<Additional_Download_URL_1 />
			<Additional_Download_URL_2 />
		</Download_URLs>
	</Web_Info>
	<Permissions>
		<Distribution_Permissions>Live Chat Software. Contact on the emails given on the website for legal Distribution information. All distribution rights reserved.</Distribution_Permissions>
		<EULA>End User Licence Agreement Live Chat Software Copyright(c) 2006. Please see software License agreement given in the software for End User Licensing information. Contact on the emails given on the website for EULA information. All rights reserved. </EULA>
	</Permissions>
</XML_DIZ_INFO>

