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| Screenshots |
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| Real time chat |
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| Chat between operators |
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| View chat history |
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| View visitor typing text |
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| Transfer chat to other operator |
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| Canned Responses |
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| Push URL |
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| Visual and sound alert notification |
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| Offline messaging |
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| Backup and restore chat history |
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| Visitor information |
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| Block selected IP address of visitors |
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| Email chat transcripts |
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