Realtime chat

Easily interact with your website visitor by real time chat.

View chat history

Provide “chat history” tab that shows all your chatting history details including the chat time and date.

Transfer chat to other operators

Live Chat Software provides the facility to transfer on-going chat from one operator to another in any department.

Canned Response

An operator has facility of sending Canned Responses, which are predetermined messages for common questions to quickly assist their visitors.

Offline messaging

Website visitors can send offline messages when website support operator availability status is shown offline or unavailable.

Visitor information

Shows each and every website visitor information including visitor name, IP address, Arrival time and date, Browser etc.

Block selected IP address of visitor

Operator can easily block IP address of selected website visitors.

Email chat transcripts

Provide the facility of sending Live chat sessions to visitors on their specified email address for future reference.

Generate chat button of different colors:

DRPU Live chat software provides facility to generate chat button of different colors. To change the color of your chat button you simply select the color from choose images drop down list. After choosing the color you can change the color of your chat button.

DRPU Live chat software uses HTTPS protocol:

Hyper text transfer protocol secure (HTTPS) is combination of HTTP with SSL/TLS protocol that provides encrypted communication and secure identification of any web server. DRPU Live chat software uses HTTPS protocol to prevent secure software settings.

Add operator facility:

DRPU Live chat software facilitates you to add more operators for your company. To do this you simply fill out add new operator form. After clicking the save button you can create new operator for your company.