Realtime chat

Easily interact with your website visitor by real time chat.

Chat between operators

Operators can also interact with each other during the online chatting with visitor.

View chat history

Provide “chat history” tab that shows all your chatting history details including the chat time and date.

View visitor typing text

Easily view visitor typing text before sending it.

Transfer chat to other operators

Live Chat Software provides the facility to transfer on-going chat from one operator to another in any department.

Canned Response

An operator has facility of sending Canned Responses, which are predetermined messages for common questions to quickly assist their visitors.

Push URL

An operator has facility of sending Push URLs which are pre-defined URL of the websites for quickly assist their visitors.

Visual and sound alert notification

The operator will be notified through a popup window with a sound beep whenever a visitor request for chat.

Offline messaging

Website visitors can send offline messages when website support operator availability status is shown offline or unavailable.

Backup and restore chat history

Provides backup and restore facility of chat conversation at user specified location.

Visitor information

Shows each and every website visitor information including visitor name, IP address, Arrival time and date, Browser etc.

Block selected IP address of visitor

Operator can easily block IP address of selected website visitors.

Email chat transcripts

Provide the facility of sending Live chat sessions to visitors on their specified email address for future reference.